Cookies Policy

Introduction

The www.fi.fcm.travel website (the "FCM Finland Site") is operated by Australian OpCo Pty Ltd trading as FCM Travel Solutions and its parent company Flight Centre Travel Group Limited (hereafter "we", "us", "our"), companies incorporated in Finland. This page, with our Privacy Notice, details our use of cookies on the FCM Finland Site. By using the FCM Finland Site, you indicate that you accept this Cookies Policy and our Privacy Notice and you agree to abide by them. If you do not agree to these, please do not use the FCM Finland Site.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.

 

What Are Cookies?

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We may link the information we store in cookies to any personal information you submit while on our website. Cookies save data about individual visitors to the website, such as the visitor's name, password, username, screen preferences, the pages of a website viewed by the visitor, and the advertisements viewed or clicked by the visitor.

 

What Do We Use Cookies For?

We use cookies to identify a visitor's browser, to anonymously track visits or to enhance the experience of the website. We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. When a visitor revisits the website, we may recognize the visitor by the cookie and customise the visitor's experience accordingly. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. If you reject cookies, you may still have access to our website, but your ability to use some areas of our website, such as contests or surveys, may be limited.

 

Web Beacons / Gifs

We employ a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on our website by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers' personal information.

 

3rd Party Tracking

The use of cookies by our partners, affiliates, tracking utility company or service providers is not covered by this Policy. We do not have access or control over these cookies. Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our website. We do not tie the information gathered to our customers' or users' personal information.

 

Behavioural Targeting / Re-Targeting

We partner with third party ad networks to either display advertising on our websites or to manage our advertising on other websites. Our ad network partners use cookies, Web beacons and other technologies to collect non-personally identifiable information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking Here and Here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads or targeted ads where third parties do not honour opt-out capabilities.

 

Third Party Cookies and Analytics

When you visit certain sections of our website and/or use our mobile application (if any), third parties may place cookies on your computer's browser and/or make use of web beacons to collect information. This information may include things such as your use of the website or mobile application, device and browser information and ad data. The information generated by the cookies and web beacons about your use of the website is transmitted to those third parties. This information is then used for the purpose of compiling statistical reports to enable us to measure and analyse the number of visits to the site and its pages, the average time spent on the site and the pages viewed; serving targeted advertising to you (including use to target advertising on other sites or applications based on your online activity); providing us with services and enhancing/improving our website, mobile application/s and the third party's technology products and services.

 

Cookies Used on FI.FCM.TRAVEL

Name: __utm.gif
Provider: google-analytics.com
Type: Pixel
Expiry: Session
Cookie purpose description: Google Analytics Tracking Code that logs details about the visitor's browser and computer.

Name: __utma
Provider: Google Analytics
Type: HTTP
Expiry: 2 years
Cookie purpose description: Collects data on the number of times a user has visited the web site as well as dates for the first and most recent visit. Used by Google Analytics.

Name: __utmb
Provider: Google Analytics
Type: HTTP
Expiry: Session
Cookie purpose description: Registers a timestamp with the exact time of when the user accessed the website. Used by Google Analytics to calculate the duration of a website visit.

Name: __utmc
Provider: Google Analytics
Type: HTTP
Expiry: Session
Cookie purpose description: Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit.

Name: __utmt
Provider: Google Analytics
Type: HTTP
Expiry: Session
Cookie purpose description: Used to throttle the speed of requests to the server.

Name: __utmz
Provider: Google Analytics
Type: HTTP
Expiry: 6 months
Cookie purpose description: Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics.

Name: _ga
Provider: Google Analytics
Type: HTTP
Expiry: 2 years
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Name: _gat
Provider: Google Analytics
Type: HTTP
Expiry: Session
Cookie purpose description: Used by Google Analytics to throttle request rate,

Name: _gid
Provider: Google Analytics
Type: HTTP
Expiry: Session
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Name: collect
Provider: google-analytics.com
Type: Pixel
Expiry: Session
Cookie purpose description: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.

When you visit certain sections of the website, Google Analytics, a website analytics service provided by Google, Inc ("Google"), will place cookies on your computer's browser. The information generated by the cookies about your use of the website is transmitted to Google. This information is then used for the purpose of compiling statistical reports to enable us to measure and analyse the number of visits to the website and its pages, the average time spent on the site and the pages viewed. We will not (and will not allow any third party to) use Google Analytics to track or to collect any personal data of visitors to our website. We will not associate any data gathered via use of cookies with any personal data from any source as part of our use of Google Analytics. For further information about Google Analytics please visit www.google.com/analytics and for details of Google Analytics' Privacy Policy, please visit https://www.google.com/intl/en/policies/privacy/. You may choose to opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on which you may access at https://tools.google.com/dlpage/gaoptout/.

Name: JSESSIONID
Provider: nr-data.net
Type: HTTP
Expiry: Session
Cookie purpose description: Preserves users’ states across page requests.

Name: lang, bcookie, BizoID, bscookie, lidc, UserMatchHistory
Provider: linkedin.com
Type: HTTP
Expiry: Up to 2 years
Cookie purpose description: Set by LinkedIn when a webpage contains an embedded "Follow us" panel. Remembers the user's selected language version of a website. For more information visit https://business.linkedin.com/marketing-solutions/ads.

Name: personalization_id, i/adsct
Provider: twitter.com
Type: HTTP
Expiry: Up to 2 years
Cookie purpose description: This cookie is set by Twitter. The cookie allows the visitor to share content from the website on his/her Twitter profile. Full details can be found in Twitter's privacy policy https://support.twitter.com/articles/20170514.

Name: _te_
Provider: this website
Type: HTTP
Expiry: Session
Cookie purpose description: Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

Name: ads/ga-audiences, ads/user-lists/#
Provider: google.com
Type: Pixel
Expiry: Session
Cookie purpose description: Used by Google Ads to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Further information can be found at https://support.google.com/adwords/answer/1722022?hl=en-GB and to manage ad settings please visit http://www.youronlinechoices.com/.

Name: ELOQUA, ELQSTATUS
Provider: eloqua.com
Type: HTTP
Expiry: 2 years
Cookie purpose description: Registers a unique ID that identifies the user's device upon return visits. Used for auto-populating forms and to validate if a certain contact is registered to an email group.

Name: fr, tr
Provider: facebook.com
Type: HTTP
Expiry: Up to 3 months
Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. For more information about Facebook cookies visit https://www.facebook.com/policies/cookies/.

Name: GPS, VISITOR_INFO1_LIVE, YSC, yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name, yt.innertube::nextId, yt.innertube::requests
Provider: youtube.com
Type: HTTP
Expiry: Up to 179 days
Cookie purpose description: Registers a unique ID on mobile devices to enable tracking based on geographical GPS location, to keep statistics of what videos from YouTube the user has seen, to store the user’s video player preferences using embedded YouTube video and tries to estimate the users' bandwidth on pages with integrated YouTube videos.

Name: .net
Provider: Mircosoft
Type: Essential
Expiry: Session
The Microsoft .net framework cookies are essential cookies, required in order to enable you to move around our website and use its features. Without these cookies, any services on our website you wish to access cannot be provided. For further information please visit https://msdn.microsoft.com/en-us/library/ms178194.aspx.

 

Managing Cookies Usage

You may block the installation of cookies by certain settings provided by your browser software; we would like to inform you however that in this case you may not be able to have full access to all FCM Finland Site functions. Furthermore, you can prevent the compilation of data (including your IP address) through cookies and website use by downloading and installing the browser plug-in available through the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

If you have any concerns about material which appears on the FCM Finland Site, please contact us at customer.feedback@flightcentre.com.

 

Last updated 28th September 2018